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An online chat agent’s primary accountability is to offer customer support. As you make your choice, just keep in mind that it’s fully optional. If you’re nonetheless on the fence, think about heading to your county’s website or calling the workplaces to see what services your space presents.
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At SiteStaff, customer chat hosts give attention to offering personalized service to every customer, and you are able to do the work from your home office. Customer points might embrace technical problems, questions about their native retailer, or points with merchandise delivery. Service brokers ought to be comfortable talking to prospects over the telephone and through chat. Best Buy hires full-time shopper service and customer assist brokers to troubleshoot customer issues via cellphone and chat.
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